Terms of Service

The agreement

By creating an account you agree to these terms and to the Privacy Policy. If you are using myClerkBook on behalf of a business, you confirm that you are authorized to bind it. myClerkBook is operated from South Africa. Questions about these terms go to legal@myclerkbook.com.

You must be at least 18 years old to hold an account.

What myClerkBook is, and what it is not

myClerkBook is a record-keeping tool. It helps you write down income and expenses, read figures off documents you give it, and see what is coming. That is the whole of it, and the boundaries matter.

• It is not accounting, tax, financial or legal advice, and nothing it produces should be relied on as such. Consult a qualified professional before making a decision that depends on these numbers.
• It is not a payment service provider, a money transmitter or a financial intermediary. It cannot hold, move, send or receive money, and it never touches a payment rail.
• It is not connected to any bank account, and has no facility to become connected to one.
• It is not double-entry accounting software and does not produce statutory financial statements.
• It does not file anything with a revenue authority on your behalf.

The figures myClerkBook shows you are derived from what you entered or approved. Where a figure came from an automated reading of a document, you confirmed it before it was saved. You remain responsible for the accuracy of your own records.

Your account

You are responsible for keeping your credentials secure and for everything done through your account. Tell us promptly if you believe someone else has access to it.

One account is for one person. You may invite other people to your books through the collaboration feature, which is the supported way to give someone else access; sharing your own credentials is not.

We may suspend or close an account that is being used to break the law, to attack the service, or to resell access to it. Where we can give notice first, we will.

Your data belongs to you

You own everything you put into myClerkBook. We claim no rights over it beyond the license we need to store it, display it back to you, and process it in the ways the Privacy Policy describes.

• We do not sell your data.
• We do not use your financial entries to train models.
• We do not share your books with anyone you have not invited.
• You can have everything you have entered, in a portable format, whenever you ask: download it from Data in your account settings, or write to us and we will send it.
• You can delete your account at any time, and deletion is immediate and permanent.

You are responsible for having the right to upload the documents you upload, and for not putting anything into myClerkBook that you are not entitled to hold.

Acceptable use

You agree not to:

• use myClerkBook for anything unlawful, or to record or conceal proceeds of crime
• attempt to access another account, or any data that is not yours
• probe, scan or test the security of the service except under a written agreement with us
• circumvent rate limits, plan limits or usage quotas
• resell, sublicense or white-label the service without our written agreement
• upload malware, or content that infringes someone else's rights
• use automated means to extract data from the service beyond the export and API facilities we provide

Plans, payment and cancellation

Payments are handled by Polar, which acts as merchant of record and is responsible for collecting and remitting any VAT, GST or sales tax due where you are. Prices are quoted in US dollars and are tax-inclusive.

• Subscriptions renew automatically at the end of each billing period until you cancel.
• Canceling stops the next renewal. Your plan runs to the end of the period you have already paid for, and then reverts to the free tier.
• A yearly plan is billed once for the year and costs the equivalent of ten months.
• Premium includes a seven day trial. Cancel before it ends and nothing is charged; if you do nothing it continues as a paid subscription at the price shown when you started it.
• We do not refund partial periods, except where the law where you live requires it. If something went genuinely wrong, write to us.
• We may change prices with at least thirty days' notice by email. A change never applies to a period you have already paid for.

Plan limits (how many transactions, dashboards, groups and document parses each plan includes) are stated on the pricing page and in the product. Exceeding a limit restricts the feature; it never deletes anything you have already recorded.

Availability and changes to the service

We aim to keep myClerkBook available and will tell you about planned maintenance in advance where we can. We do not promise uninterrupted service, and we depend on providers whose own outages we cannot control.

We add, change and occasionally remove features. If we remove something you rely on, or discontinue the service entirely, we will give you at least thirty days' notice and a way to export your data before it happens.

Liability

myClerkBook is provided as it is. To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for indirect or consequential loss, for lost profits, or for a decision you took on the basis of a figure in your book. Our total liability to you in any twelve month period is limited to what you paid us in that period.

Nothing in these terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act 68 of 2008 where it applies to you.

Ending the agreement

You may stop using myClerkBook at any time and delete your account from within the product. We may end the agreement if you materially breach these terms and do not fix it within fourteen days of being asked to.

When the agreement ends, your right to use the service ends. If we close your account, we will give you a reasonable opportunity to export your data first unless the law prevents us.

Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them or with your use of myClerkBook, are governed by the laws of the Republic of South Africa, where myClerkBook is operated from. The courts of the Republic of South Africa have jurisdiction over any such dispute.

Nothing in these terms limits any right you have that cannot be limited under South African law, including under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.

General

If a term is found unenforceable, the rest stands. Not enforcing a term on one occasion does not waive it. You may not transfer this agreement without our consent; we may transfer it as part of a sale or reorganisation of the business, and will tell you if we do.

We will tell you by email about material changes to these terms at least thirty days before they take effect. Continuing to use myClerkBook after that means you accept them.